How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. In your cover letter, please indicate how you discovered this opportunity.
For additional information about this position and to apply, please visit: http://bit.ly/2MgCWuJ
For other current openings in Development, please visit our website at: www.giving.umich.edu/careers
Reports to: Senior Director of Prospect Development and Analytics
Supervises directly: N/A
Position summary: The Prospect Development Data Specialist ensures prospect development data quality and accuracy by leading data clean up and enrichment projects and by leading regular data entry and quality review tasks. This position will also be responsible for maintaining best practices related to the imaging of files into the donor database and fielding inquiries from and leading training for members of the development community as appropriate.
Data Integrity and Maintenance (60%)
- Help maintain the accuracy and integrity of the university central donor database with particular focus on data related to Prospect Development initiatives.
- Maintain a schedule of regular data audit and update tasks to ensure that prospect data is optimized for each of the following purposes:
- Producing high-quality prospecting lists.
- Robust pipeline and portfolio metrics reporting and analytics.
- Community consumption and usability.
- Complete all regular audit tasks and ensure appropriate backup when needed.
- Provide feedback about patterns or opportunities for prospect data quality improvements.
- Develop and maintain procedure documentation as necessary.
- Coordinate processes, reviews, and tasks with Data Management and Integrity Team.
- Participate in community-wide training and communication related to prospect data entry and quality review policies and procedures.
Department Coordination (15%)
- Gain proficiency with and adhere to the University’s prospect coordination policy at all times.
- Work with members of the development community to promote and implement best practices for applying prospect coordination policies.
- Assist with the administration of community wealth screenings with particular focus on:
- Preparing and submitting prospect lists to vendor for wealth screening analysis.
- Using research techniques to help verify wealth screening results.
- Cross-referencing screening results with existing data and updating constituent records as necessary.
- Identifying high capacity prospects and facilitating prospect assignment recommendations in conjunction with the appropriate Prospect Development team member.
Document Imaging (15%)
- Develop and maintain imaging process best practice procedures and documentation for the entire development community.
- Provide training resources for new users and provide on-going communications with all community users.
- Assist members of the development community with requests for help and/or information related to the imaging process while providing excellent customer service.
- Assist members of the development community with special requests to prepare and commit documentation to the imaging system on a case-by-case basis.
Administrative and Other Duties as Assigned (10%)
- Maintain the ordering and billing of department subscription resources as well as ordering office supplies using the FinOps database.
- Act as Operations Mentor for new employees to the department.
- Assist the Senior Director with preparations and analysis for strategy meetings as necessary.
- Safeguard the confidentiality of donor information at all times.
- Uphold departmental policies regarding confidential information.
- Adhere to ethical and confidentiality guidelines of both the University and the Association of Professional Researchers for Advancement (APRA).
- Work on special projects as requested; perform other duties as required or assigned.
- Bachelor’s degree or equivalent combination of education and experience.
- Attention to detail is critical.
- Demonstrated ability to manage sensitive information with the highest degree of confidentiality.
- Well-developed interpersonal skills and excellent oral and written communication skills; exceptional customer services skills.
- Ability to work collaboratively with colleagues in a team environment.
- Strong computing and technical skills, including familiarity with a networked environment, familiarity with Internet and word processing, spreadsheet, database and other applications.
- One to three years office experience is preferred; previous customer service experience highly desired.
- Knowledge of or ability to learn best practices in development, fundraising and community service as recommended by related umbrella organizations such as APRA and CASE.
Familiarity with University policies and procedures.
The Office of University Development maximizes private support for the University of Michigan through high-quality collaboration with the development programs of schools, colleges, and units. We also provide fundraising leadership through the stimulation and facilitation of healthy, productive and life-long relationships with our colleagues, alumni, friends, foundations and corporations.
The U-M development community is committed to attracting, developing and retaining a diverse and thriving workforce, and demonstrating respect and inclusivity for all.
Although the Posting End Date may indicate otherwise, this job may be filled and closed anytime after a posting duration of seven calendar days.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.