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Event Associate, Guest Experience & Reporting

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. In your cover letter, please indicate how you discovered this opportunity.


To be considered for this position, apply directly here: http://bit.ly/39U5s04 To learn more about our development community, including other opportunities, visit: www.giving.umich.edu/careers

Job Summary

Being part of something greater, of serving a larger mission of discovery and care — that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good. 

The U-M development community is committed to attracting, developing and retaining a diverse and thriving workforce, and demonstrating respect and inclusivity for all.

As an Event Associate, you will report to the Associate Director, Guest Experience & Event Reporting

What You'll Do

  • Provide customer service to our event guests throughout planning and onsite at events

  • Recommend invitation list criteria to achieve attendance goals of events

  • Manage guest lists for development, ceremonial and presidential events

  • Manage event databases for tracking guest attendance, including daily input of guest information, management of multiple guest lists, team planning calendar maintenance, and production and distribution of detailed reports

  • Prepare printed items for events, including: name tags, place cards, diagrams, chair cards, and registration materials

  • Manage guest arrival experiences onsite at events

  • Suggest potential improvements that improve the work we do and the events we produce

  • Participate in special department projects, such as new technology, educational opportunities, project management, and diversity, equity, and inclusion

  • Maintain storage and supply areas including ordering of necessary event and office supplies

  • Have a important role in the success of our events

Mission Statement

The Office of University Development maximizes private support for the University of Michigan.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off

  • A retirement plan that provides two-for-one matching contributions with immediate vesting

  • Many choices for comprehensive health insurance

  • Life insurance

  • Long-term disability coverage

  • Flexible spending accounts for healthcare and dependent care expenses

To learn more about our organization, visit https://leadersandbest.umich.edu/

Note

  • Overtime is required for this position and may include early mornings, evenings, and weekends. Overtime is paid at time and a half. Overtime in the office is higher during September-April. Generally, less overtime is required during May-August. In addition to overtime in the office, additional overtime may be required for onsite event staffing. Overtime hours are not guaranteed and the total amount of overtime required from candidate will vary from week to week based on the schedule of events. 

  • Travel to staff events will be required and may include weekends and holidays.

Skills You Have

  • A bachelor’s degree or an equivalent combination of education and experience is necessary

  • 1+ years demonstrated office experience

  • The ability to switch between projects with little effort or stress

  • The ability to prioritize tasks

  • Meeting (or beating) deadlines is second nature to you

  • Experience working in a collaborative/team setting

  • Proofreading ability and strong written and oral communications skills

  • Experience in a customer service role

  • Extensive knowledge and experience using Microsoft Office software, especially, MS Publisher, MS excel (can perform complex functions), MS Word and G Suite

Contact Information

Please email dev.careers@umich.edu if you would like to request a more detailed job description. 

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.


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